Sample Order Taking | Customer Support Philippines

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Call Center
Thank you for calling Martha's Flowers. Tell me I assist you.

Customer
Hello, I'd like to order flowers and I think you have what I'm looking for.

Call Center
I'd be happy to take care of your order. May I have your name please?

Customer
Randall Thomas.

Call Center
Randall Thomas. Can you spell that for me?

Customer
Randall. R-A-N-D-A-L-L. Thomas. D-H-O-M-A-N.

Call Center
Thank you for that information, Randall. May I have your home or office number area code first? Air

Customer
code 409, then 866-5088.

Call Center
That's 409-866-5088. Do you have a fax number or email address?

Customer
My email is randal.thomas at gmail.com.

Call Center
Randall.thomas at gmail.com. May I have your shipping address?

Customer
6800

Call Center
Faddis

Customer
Avenue. Beaumont, Texas. Zip code 77706.

Call Center
Gladys Avenue, Beaumont, Texas. Zip code 77706. Thank you for the information. What products were you interested in purchasing?

Customer
Red roses. Probably a dozen.

Call Center
One dozen of red roses? Do you want long stems?

Customer
Sure.

Call Center
Alright, Randall. Let me process your order. One moment please.

Customer
Okay.

Call Center
Randall, you're ordering one dozen long-stemmed red roses. The total amount of your order is $40. And it will be shipped to your address within 24 hours.

Customer
I'll soon be delivering my roses again.

Call Center
Within 24 hours.

Customer
Okay, no problem.

Call Center
Is there anything else I can help you with?

Customer
That's all for now. Thanks.

Call Center
No problem, Randall. Thank you for calling Martha's Florist. Have a nice day.

Customer
Thank you.